RemoteIT is like having an IT department living inside your computer all the time, that IT department being me – the same guy you’ve been trusting with all of your IT needs for the last 10 years now here in Eastman, GA and surrounding areas.
What RemoteIT offers is a way for me to immediately respond to any disaster that occurs with any covered home or business computer or server as well as many additional advantages.
RemoteIT provides an advanced, secure, connection between my computer and yours which allows me (and only me – I’m not hiring a subcontractor or outsourcing this service) to quickly and easily connect to a computer experiencing some sort of malfunction, diagnose the problem, and fix it – or if necessary come by and “get my hands dirty”.
For example: Let’s say you’ve stopped receiving email in Outlook – you can call me or send a text to my phone, I’ll connect to your computer within minutes and under most circumstances should be able to determine what is causing the email trouble within 5 minutes and correct the issue – I’ll let you know that it’s been handled and disconnect. You won’t receive a bill because you’ve prepaid for the service.
In addition to this invaluable service, each covered computer or server will be monitored to ensure that it is working at optimal performance by:
- · Ensuring that Windows Updates are being applied properly.
- · Ensuring that Antivirus software is working and updating as it should.
- · Ensuring that vital software is up to date (Java, Flash, Adobe Acrobat, etc)
- · Scheduled maintenance and monthly defragmentation of hard drives.
- · Regular virus checks and cleanup – to ensure that your data is safe and secure.
I’ve included a chart to show what each level of service includes. The main difference in the pricing structure, as you’ll notice, is in availability (Daytime or 24/7) and the number of hours you will receive remote desktop support without accruing additional charges (between 2-4).
You will also notice that every level of service receives a discount with OPC service. So, if something cannot handled via the RemoteIT service, it will cost you less for me to come over than it would under normal circumstances. I’m confident that one of these services will work for you, whether you are just using your computer for leisure at home and want the added benefit and protection RemoteIT is offering or if you run a business with 300 employees and don’t have the budget for an IT department. If you are interested in RemoteIT for your home or business please reply to this email or call me. The only requirements on your end are a working internet connection on each computer you want to sign up and the first month’s payment when I stop by to get the service started.
Corporate discounts available for groups of 5 computers or more. Call for pricing.
Interested? Call 478-285-2514 or fill out this contact form and I will call you back ASAP: